February 2021

Fostering Check-In Calls

In an effort to support new and existing resource parents during the initial days of receiving children in their homes, Social Services Agency’s (SSA) Resource Family Support program implemented and conducted Fostering Check-In calls. Saddleback College’s Foster and Kinship Care Education program’s resource parent mentor and trainer, Erin Kim, SSA’s Patty Nichols-Prell, Sayra Arreguin and intern, Jeanette Orozco, contacted 566 resource parents within two weeks of having children placed in their homes.

The Resource Family Support team provided information and referrals, support and resources related to COVID-19 and emotional support as resource parents transitioned into a primary caregiver role. In addition, resource parents learned about the Resource Family Support program’s role and received the TALK line number, (714) 704-8255, which is available to all approved homes in need of support, information or problem solving.

The team also worked with Faith in Motion partners for food, diapers and other basic needs deliveries to those resource parents struggling during the initial transition period. When further assistance was needed, the team followed up with the assigned social workers, Resource Family Approval or Placement programs. Resource parents expressed appreciation for the calls. The goal is to ensure all resource parents and the children placed in their homes receive the support and guidance that is often critical to the success of their fostering experience.